FREQUENTLY ASKED QUESTIONS

• How should I pay for my order?
• Can I use a gift card?
• 
How do you send out my order?
• How should I store my seeds?
• What will appear on my credit card statement?
• When I have paid for my order how long will it take before I receive it?
• What if there's a problem with my order?
• Can I order just one seed?
• Will you label seeds individually?
• Do I have to order single seeds?

How should I pay for my order?


Using a credit or debit card is by far the safest and fastest way of ordering seeds. Absolutely no mention of anything product/company specific will appear on your statement. Alternatively, you can pay by cash or money order by selecting that option at the checkout.

Can I use a giftcard?

Yes. To use a gift card on the site, you may need to enter the issuing bank's details in the billing section (and your address in the delivery section). You must also call the gift card company prior to ordering to register the card and to tell them you are purchasing overseas. They will then make active it for international use.

How do you send out my order?

Very discreetly, your marijuana seeds will come shipped in plain packaging. Stealth is the name of the game!

How should I store my seeds?

To prevent the accidental germination of seeds and deterioration of seed life, store in a waterproof, lightproof container, preferably in the fridge.

What will appear on my credit card statement?

In line with our ‘stealth policy’ you will be billed under a discreet company name.

When I have paid for my order how long will it take before I receive it?

If you have paid by credit card, we will endeavour to have your order with you within approximately 7-10 days from shipping (often sooner in Europe). However, there are rare occasions where it can take longer. Please contact us if you have not received your order within 21 days from receiving your shipping confirmation.

What if there's a problem with my order?

If there is a problem with your order, please notify us immediately upon opening it. We are unable to resolve any issues if you do not contact us immediately upon arrival.

Can I order just one seed?

Yes! You can buy just one single seed.

Will you label seeds individually?

Yes! We pack and label each strain separately so that you know which seed is which.

Do I have to order single seeds?

No, of course not. You can order full packets of seeds in the original product carton.